we are here to serve you
Hotline
For phone support please call at our opening hours:
Mo.-Th. from 8.00 AM till 4.00 PM (EST)
Fr. from 8.00 AM till 12.00 AM (EST)
USA: 1 734 439 0426
EU/Asia: 43 (0)316 4000 700
For e-mail support please provide the following information to our support e-mail:
- your customer information
- your product for which you need support including the product ID. This ID can be found at Help … Info
- a detailed description of your problem support@alicona.com
We will immediately work to meet your needs!
Restricted Customer Area / Restricted Distributor Area
For downloads, updates, patches, specific demo versions and so on we offer a comfortable authorized customer area.
my account: Please identify yourself for your area via the login and password sent to you by Alicona.