support

Hotline

For phone support please call at our opening hours:
Mo.-Th. from 8.00 AM till 4.00 PM (UTC+1)
Fr. from 8.00 AM till 12.00 AM (UTC+1)

phone +43 316 4000 763




 e-mail

For e-mail support please provide the following information to our support e-mail:
  • your customer information
  • your product for which you need support including the product ID. This ID can be found at Help … Info
  • a detailed description of your problem support@alicona.com
We will immediately work to meet your needs! 

Restricted Customer Area / Restricted Distributor Area

For downloads, updates, patches, specific demo versions and so on we offer a comfortable authorized customer area.

my account: Please identify yourself for your area via the login and password sent to you by Alicona.